Our People

AutoVIN is a team of people who provide impeccable support for our clients including:

A large network of employee field inspectors in North America, reinforced by our Regional Field Management and skilled training teams, who interface with our clients’ customers in a timely and professional manner.

Dedicated IT programming and support teams, including Business Analysts and Project Managers, ensuring superb technology, project management and analytics.

Customer Service teams, based in the U.S. and Canada, who are committed to providing the best customer experience using the latest in web-based scheduling. Our trained and experienced teams will provide support, scheduling inspections with lessees in the driveway or at the dealership, repair facility or other location.

Quality Assurance/Technical Review teams who drive accuracy and quality of our product by timely review of each and every completed condition report.

A National Accounts team focused on client relationships and business development, dedicated to creating flexible solutions, data analytics and customized reporting to support our clients’ business initiatives.

AutoVIN clients benefit from our experienced business teams who are determined to deliver accurate and timely data and exceptional client services.

Our Technology

AutoVIN’s proprietary scheduling and inspection systems allow us to be responsive to our clients’ business needs and the evolving nature of the automotive industry. Our technology also provides the opportunity to offer our clients data analytics that help drive strategic decision making.

Proprietary enterprise-level technology, managed and developed by a dedicated IT organization, enables the best of both worlds—speed and innovation coupled with security and reliability.

Your Trust

AutoVIN believes in and builds trusted business relationships with our clients and their valued customers—whether a franchised dealership, employee/driver or off-lease customer turning in a vehicle. We work to ensure confidence in our services as the best in the industry. AutoVIN is proud of our relationships with 13 of the top 15 lessors in the U.S., among other leading remarketers in the automotive marketplace.

We work to understand the specific business philosophy and strategic initiatives of our clients to ensure synergy on objectives. AutoVIN aligns our services to meet our clients’ needs, providing technology and data to offer the best customer experience.

Our belief in our people, our clients, our products and our ability to deliver is the foundation of our organization and has ultimately earned the trust of our clients and their customers.